在白屏页面安静的等待几分钟，可以发现会自动进入正常操作页面，此时podman logs -f open-webui日志可以看到类似如下内容。
ERROR [open_webui.routers.openai] Connection error: Cannot connect to host api.openai.com:443 ssl:default [Connect call failed ('108.160.163.108', 443)]
INFO [open_webui.routers.ollama] get_all_models()
ERROR: Exception in ASGI application
+ Exception Group Traceback (most recent call last):
| File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 87, in collapse_excgroups
| yield
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 190, in __call__
| async with anyio.create_task_group() as task_group:
| File "/usr/local/lib/python3.11/site-packages/anyio/_backends/_asyncio.py", line 815, in __aexit__
| raise BaseExceptionGroup(
| ExceptionGroup: unhandled errors in a TaskGroup (1 sub-exception)
+-+---------------- 1 ----------------
| Traceback (most recent call last):
| File "/usr/local/lib/python3.11/site-packages/uvicorn/protocols/http/httptools_impl.py", line 401, in run_asgi
| result = await app( # type: ignore[func-returns-value]
| ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| File "/usr/local/lib/python3.11/site-packages/uvicorn/middleware/proxy_headers.py", line 70, in __call__
| return await self.app(scope, receive, send)
| ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__
| await super().__call__(scope, receive, send)
| File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in __call__
| await self.middleware_stack(scope, receive, send)
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in __call__
| raise exc
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in __call__
| await self.app(scope, receive, _send)
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/cors.py", line 85, in __call__
| await self.app(scope, receive, send)
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
| with collapse_excgroups():
| File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
| self.gen.throw(typ, value, traceback)
| File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
| raise exc
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
| response = await self.dispatch_func(request, call_next)
| ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| File "/app/backend/open_webui/main.py", line 723, in inspect_websocket
| return await call_next(request)
| ^^^^^^^^^^^^^^^^^^^^^^^^
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 166, in call_next
| raise RuntimeError("No response returned.")
| RuntimeError: No response returned.
+------------------------------------
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.11/site-packages/uvicorn/protocols/http/httptools_impl.py", line 401, in run_asgi
result = await app( # type: ignore[func-returns-value]
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/uvicorn/middleware/proxy_headers.py", line 70, in __call__
return await self.app(scope, receive, send)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__
await super().__call__(scope, receive, send)
File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in __call__
await self.middleware_stack(scope, receive, send)
File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in __call__
raise exc
File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in __call__
await self.app(scope, receive, _send)
File "/usr/local/lib/python3.11/site-packages/starlette/middleware/cors.py", line 85, in __call__
await self.app(scope, receive, send)
File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
with collapse_excgroups():
File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
self.gen.throw(typ, value, traceback)
File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
raise exc
File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
response = await self.dispatch_func(request, call_next)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/app/backend/open_webui/main.py", line 723, in inspect_websocket
return await call_next(request)
^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 166, in call_next
raise RuntimeError("No response returned.")
RuntimeError: No response returned.
ERROR [open_webui.routers.openai] Client error: Cannot connect to host api.openai.com:443 ssl:default [Connect call failed ('108.160.163.108', 443)]
Traceback (most recent call last):
File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 1109, in _wrap_create_connection
sock = await aiohappyeyeballs.start_connection(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohappyeyeballs/impl.py", line 104, in start_connection
raise first_exception
File "/usr/local/lib/python3.11/site-packages/aiohappyeyeballs/impl.py", line 82, in start_connection
sock = await _connect_sock(
^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohappyeyeballs/impl.py", line 174, in _connect_sock
await loop.sock_connect(sock, address)
File "uvloop/loop.pyx", line 2633, in sock_connect
File "uvloop/loop.pyx", line 1108, in uvloop.loop.Loop._sock_connect_cb
TimeoutError: [Errno 110] Connect call failed ('108.160.163.108', 443)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/app/backend/open_webui/routers/openai.py", line 419, in get_models
async with session.get(
File "/usr/local/lib/python3.11/site-packages/aiohttp/client.py", line 1423, in __aenter__
self._resp: _RetType = await self._coro
^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohttp/client.py", line 701, in _request
conn = await self._connector.connect(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 544, in connect
proto = await self._create_connection(req, traces, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 1050, in _create_connection
_, proto = await self._create_direct_connection(req, traces, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 1394, in _create_direct_connection
raise last_exc
File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 1363, in _create_direct_connection
transp, proto = await self._wrap_create_connection(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aiohttp/connector.py", line 1124, in _wrap_create_connection
raise client_error(req.connection_key, exc) from exc
aiohttp.client_exceptions.ClientConnectorError: Cannot connect to host api.openai.com:443 ssl:default [Connect call failed ('108.160.163.108', 443)]
ERROR: Exception in ASGI application
+ Exception Group Traceback (most recent call last):
| File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 87, in collapse_excgroups
| yield
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 190, in __call__
| async with anyio.create_task_group() as task_group:
| File "/usr/local/lib/python3.11/site-packages/anyio/_backends/_asyncio.py", line 815, in __aexit__
| raise BaseExceptionGroup(
| ExceptionGroup: unhandled errors in a TaskGroup (1 sub-exception)
+-+---------------- 1 ----------------
| Traceback (most recent call last):
| File "/usr/local/lib/python3.11/site-packages/uvicorn/protocols/http/httptools_impl.py", line 401, in run_asgi
| result = await app( # type: ignore[func-returns-value]
| ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| File "/usr/local/lib/python3.11/site-packages/uvicorn/middleware/proxy_headers.py", line 70, in __call__
| return await self.app(scope, receive, send)
| ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__
| await super().__call__(scope, receive, send)
| File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in __call__
| await self.middleware_stack(scope, receive, send)
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in __call__
| raise exc
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in __call__
| await self.app(scope, receive, _send)
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/cors.py", line 85, in __call__
| await self.app(scope, receive, send)
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
| with collapse_excgroups():
| File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
| self.gen.throw(typ, value, traceback)
| File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
| raise exc
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
| response = await self.dispatch_func(request, call_next)
| ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| File "/app/backend/open_webui/main.py", line 723, in inspect_websocket
| return await call_next(request)
| ^^^^^^^^^^^^^^^^^^^^^^^^
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 166, in call_next
| raise RuntimeError("No response returned.")
| RuntimeError: No response returned.
+------------------------------------
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/local/lib/python3.11/site-packages/uvicorn/protocols/http/httptools_impl.py", line 401, in run_asgi
result = await app( # type: ignore[func-returns-value]
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/uvicorn/middleware/proxy_headers.py", line 70, in __call__
return await self.app(scope, receive, send)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/fastapi/applications.py", line 1054, in __call__
await super().__call__(scope, receive, send)
File "/usr/local/lib/python3.11/site-packages/starlette/applications.py", line 123, in __call__
await self.middleware_stack(scope, receive, send)
File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 186, in __call__
raise exc
File "/usr/local/lib/python3.11/site-packages/starlette/middleware/errors.py", line 164, in __call__
await self.app(scope, receive, _send)
File "/usr/local/lib/python3.11/site-packages/starlette/middleware/cors.py", line 85, in __call__
await self.app(scope, receive, send)
File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 189, in __call__
with collapse_excgroups():
File "/usr/local/lib/python3.11/contextlib.py", line 158, in __exit__
self.gen.throw(typ, value, traceback)
File "/usr/local/lib/python3.11/site-packages/starlette/_utils.py", line 93, in collapse_excgroups
raise exc
File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 191, in __call__
response = await self.dispatch_func(request, call_next)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/app/backend/open_webui/main.py", line 723, in inspect_websocket
return await call_next(request)
^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/starlette/middleware/base.py", line 166, in call_next
raise RuntimeError("No response returned.")
RuntimeError: No response returned.
ERROR [open_webui.routers.openai] Connection error: Cannot connect to host api.openai.com:443 ssl:default [Connect call failed ('108.160.163.108', 443)]
问题原因：
通过该日志可以发现api.openai.com地址报错，因为网络因素，当前服务器无法连接到该地址，这就是根本的原因。
解决方案一：
在白屏页面等待几分钟后，进入系统，右上角管理员面板中点击设置选项，找到外部连接，关闭OpenAI API接口，然后点击右下角保存即可。
注意：未关闭OpenAI API接口前，勿刷新当前页面，否则又要等待几分钟的白屏。
解决方案二：
修改容器中open-webui的配置文件
|
1 |
podman cp open-webui:/app/backend/open_webui/config.py . |
找到以下字段
|
1 2 3 4 5 |
ENABLE_OPENAI_API = PersistentConfig( "ENABLE_OPENAI_API", "openai.enable", os.environ.get("ENABLE_OPENAI_API", "True").lower() == "true", ) |
将ENABLE_OPENAI_API改为False，这样启动后默认就是关闭OpenAI API
将修改好的内容复制回去
|
1 |
podman cp config.py open-webui:/app/backend/open_webui/config.py |
进入容器参考
|
1 |
podman exec -it open-webui /bin/bash |
停止重启容器
|
1 2 |
podman stop open-webui podman start open-webui |
此时页面不会出现白屏，并且log日志无报错内容产生，问题解决。
原文链接：open-webui白屏问题解决，转载请注明来源！
